Hbajee11 Terms & Conditions — A complete, clear, and easy-to-understand guide to our service rules.

In this document, "hbajee11", "we", and "our" refer to the hbajee11 online gaming platform and all its associated services. "Member", "you", and "user" refer to anyone using hbajee11's services.

By using hbajee11's services, you agree to these Terms & Conditions, Privacy Policy and Responsible Gaming Policy Have fully read, understood, and agreed to.

• Hbajee11 reserves the right to modify these Terms & Conditions at any time.
• Members will be notified of any changes via email or in-app notification.
• Continued use of the service after any changes constitutes acceptance of the updated terms.
• These Terms & Conditions are available in both Bengali and English. In the event of any conflict, the English version shall prevail.

To open an account with hbajee11, the following conditions must be met. We strictly enforce these criteria as they are a legal requirement and essential for the protection of all users.

• Applicants must be at least 18 (eighteen) years of age at the time of registration.
• Each person may register only one account. Multiple accounts are strictly prohibited.
• All information provided during registration must be truthful, accurate, and complete.
• Members must provide an active mobile number and a valid email address.
• A national ID card or passport may be required for KYC (Know Your Customer) verification.
• Hbajee11 reserves the right to reject any registration application without being obligated to provide a reason.

Once registration is complete, you are solely responsible for the security of your account. Never share your password with anyone. If you notice any suspicious activity, contact the hbajee11 support team immediately.

All financial transaction rules at hbajee11 are detailed below. We are committed to keeping every payment process fully transparent and secure.

Deposit Rules:

• Minimum deposit amount: ৳500 (five hundred BDT only).
• The maximum daily deposit limit is determined by your account tier.
• Accepted payment methods: bKash, Nagad, Rocket, Bank Transfer.
• Deposits are typically credited to your account within 1–5 minutes.
• Deposits from third-party accounts are not accepted.

Withdrawal Rules:

• Minimum withdrawal amount: ৳500 (five hundred BDT only).
• Withdrawals may only be made to the same payment method used during registration.
• Withdrawals may be restricted until KYC verification is completed.
• Processing time: 15–30 minutes for standard accounts; instant for VIP members.
• To withdraw winnings earned from a bonus, the applicable wagering requirements must be met.
• Hbajee11 reserves the right to pause withdrawal processing and conduct verification in cases of suspicious activity.

Hbajee11 regularly offers various bonuses and promotional deals. Each offer carries its own terms and conditions, which are clearly stated in the offer details.

• Each bonus offer has a set expiry date — any unused bonus will be cancelled after it expires.
• The welcome bonus may only be claimed once per member.
• A specified wagering (turnover) requirement must be met before bonus funds can be withdrawn.
• Standard wagering requirement: 10–25x the bonus amount (varies by offer).
• Winnings derived from bonuses may be subject to a maximum withdrawal limit.
• Stacking multiple bonuses simultaneously is generally not permitted — exceptions may apply to specific offers.
• Hbajee11 reserves the right to modify, suspend, or cancel any bonus offer at any time.

The following rules apply when placing bets on hbajee11. These regulations are designed to ensure a fair and enjoyable experience for everyone.

• Confirmed bets cannot be changed or cancelled (except where the cash-out feature is available).
• Minimum bet amount: ৳100; maximum limit varies by account level.
• If a match is cancelled, the full bet amount will be refunded.
• If a match in an accumulator bet is cancelled, the result will be settled excluding that match.
• If incorrect odds are displayed due to a technical error, hbajee11 reserves the right to void the affected bets.
• In-play betting may experience slight delays due to odds fluctuations.
• Hbajee11 reserves the right to suspend any individual or all betting markets at any time.

Sports Betting Special Rules:

• In cricket, a bet will be voided if the match has not completed at least 5 overs.
• In football, if a match is played for less than 90 minutes, the outcome will be determined based on the result at that point.
• Extra Time results will only count for specific markets.

The following activities are strictly prohibited at hbajee11. Any violation will result in immediate action.

• Opening or operating multiple accounts.
• Creating an account using false or another person's information.
• Abusing bonuses or promotions — for example, placing artificial bets to meet bonus requirements.
• Match fixing or placing bets using insider information.
• Account hacking, phishing, or any other form of cybercrime.
• Using the hbajee11 platform for money laundering or any other illegal financial activity.
• Placing bets using automated software, bots, or scripts.
• Stealing or gaining unauthorized access to another member's account credentials.

Hbajee11 takes your personal information very seriously. To read our full privacy policy, Click Here।

• Your personal information is used solely for service delivery, identity verification, and legal compliance.
• Information is never shared with third parties — except where required by law.
• All data is stored using SSL-256 encryption technology.
• You may request to update or delete your information at any time.
• Browsing data is collected in accordance with our Cookie Policy.

Hbajee11 reserves the right to suspend or permanently close an account without notice in the following circumstances:

• In the event of a breach of the Terms & Conditions.
• Upon detection of fraudulent or suspicious activity.
• If false information is found during KYC verification.
• Upon direction from law enforcement agencies or regulatory authorities.
• Prolonged inactivity (12 months) — prior notice will be given.

Members may request account closure at any time. We strongly recommend withdrawing all available balance before closing your account.

Hbajee11 is committed to delivering the highest quality of service; however, our liability is limited in the following circumstances:

• Losses resulting from disconnection, odds changes, or technical issues.
• Delays caused by disruptions to third-party payment services (bKash, Nagad).
• Unplanned server downtime or scheduled maintenance periods.
• Losses resulting from a member sharing their own account credentials (password) with others.
• Service disruptions caused by natural disasters or other force majeure events.

Should a dispute arise between hbajee11 and any member, the following process must be followed. We are committed to resolving all disputes fairly and promptly.

• Step 1: Email a detailed description of your issue to support@hbajee11.bet.
• Step 2: The hbajee11 support team will respond within 48 hours and initiate an investigation.
• Step 3: If you are not satisfied with our decision, you may escalate your complaint to an independent dispute resolution body.
• The relevant account may be temporarily suspended while a dispute is being resolved.

Hbajee11 reserves the right to amend these Terms & Conditions at any time. For significant changes:

• All registered members will be informed via email or in-app notification.
• A minimum of 7 (seven) days' notice will be given before any changes take effect.
• In emergency situations (for security or legal reasons), changes may take effect immediately.
• If a member does not agree to the revised terms, they may request to close their account.

The "Last Updated" date at the top of this page always reflects the date of the most recent revision.

If you have any questions about these Terms & Conditions or need assistance, please contact us: