Hbajee11 Privacy Policy — Our Commitment to Protecting Your Data & Full Details

Hbajee11 is one of Bangladesh's most trusted online betting and gaming platforms. From day one, we have believed that earning genuine trust means treating user privacy with the utmost respect.

This privacy policy applies to all hbajee11 services — including the website, mobile app, and customer support channels. "hbajee11", "we", and "our" refer to this platform and all its associated services.

By registering, logging in, or using any service on hbajee11, you are voluntarily consenting to this privacy policy. If you do not agree, please refrain from using the service.

The data hbajee11 collects from you falls into two categories — what you provide directly, and what is collected automatically.

Information You Provide Directly:

• Full name, date of birth, and gender.
• Mobile number and email address.
• Residential address (for KYC verification).
• National ID or passport number and scanned copy.
• Payment method details (bKash/Nagad/Rocket number).
• Messages you send to customer support.

Automatically Collected Information:

• IP address and device information (model, operating system).
• Browser type and version.
• Session logs — which pages you visited and for how long.
• Betting and gaming history.
• Transaction history and amounts.
• In-app usage patterns and preferences.

Hbajee11 uses your information only for specific, legitimate purposes. It is never used for anything else without your consent.

• Account Management: To create, verify, and maintain your account.
• Identity Verification: To verify age and identity during the KYC process.
• Payment Processing: To process deposits and withdrawals securely.
• Service Improvement: To personalize and improve your experience.
• Fraud Prevention: To detect and prevent suspicious activity.
• Contact: To send important updates, bonus offers, and support messages.
• Legal Obligations: To meet regulatory requirements.
• Responsible Gaming: To identify problematic gaming patterns and provide appropriate support.

Hbajee11 does not sell your data. However, in specific circumstances, we may share limited information with trusted third parties.

• Payment Processors: bKash, Nagad, Rocket — solely for processing transactions.
• KYC Verification Services: Trusted third parties for identity verification.
• Law Enforcement Authorities: In response to legal orders or legitimate investigations.
• Regulatory Authority: To meet licensing authority requirements.
• Fraud Prevention Services: To detect fraudulent activity.

Hbajee11 never sells or transfers your data to advertising companies, marketing agencies, or any third party for commercial purposes. This is a core principle we do not compromise on.

Hbajee11 employs multiple layers of technical and administrative safeguards to protect your data. Security isn't just a buzzword for us — it's an ongoing commitment.

Hbajee11 uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain hbajee11 services.

As an hbajee11 member, you have full rights over your own data. We uphold privacy rights to international standards.

Hbajee11 services are strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18.

• Age verification is mandatory during the registration process.
• Any account found to belong to a user under 18 will be closed immediately.
• If parents have any concerns, they may contact us at support@hbajee11.bet.
• Any data collected from a minor will be deleted immediately.

As hbajee11 operates internationally, your data may in some cases be stored on servers outside Bangladesh.

• International-standard data protection is ensured across all areas.
• Wherever your data is stored, this privacy policy applies equally.
• We comply with the European Union's GDPR standards.
• Appropriate agreements and safeguards are ensured before any data transfer.

Hbajee11 does not retain your data indefinitely. A specific retention period is set for each category of data.

• Account Information: For the duration the account is active, and 5 years after closure (for legal purposes).
• Transaction Records: Up to 7 years as required by law.
• KYC Documents: 5 years after verification.
• Customer Support Communications: 3 years.
• Browsing Log: 90 days.

Hbajee11 may update this privacy policy as needed. Members will be notified in advance of any significant changes.

• At least 14 days' notice will be given before any significant changes.
• You will be notified via email and in-app notification.
• Continued use of the service after any changes constitutes acceptance of the updated policy.
• The date of the latest update is always shown at the top of this page.

For any privacy-related questions, concerns, or requests to exercise your rights, please contact us.